Shipping times

Destination Standard  Express
USA & Canada 6-12 days 3-5 days
Australia & New Zealand 6-14 days 4-6 days
Europe 6-14 days 4-6 days

Shipping costs

Standard shipping is free for US, CA, AU, NZ and UK. The cost for express and EU shipping will be displayed at checkout.

Shipment tracking

You can track your order with the tracking information provided in your shipment notification e-mail here.

Processing times

Orders are processed pending item availability and payment approval.

During high volume periods, product availability may be subject to change while your order is being processed.

Most orders placed Monday through Friday will be processed and shipped within 1-2 business days.

Orders placed on Friday or over the weekend will start processing on Monday and ship within 1-2 business days.

Duties & taxes

For applicable countries, any applicable duties or import taxes will be collected at checkout (DDP).

Changing shipping address / updating orders

Please contact us here and we will do our best to change or update your order before it is shipped.

Lost or stolen packages

If you believe that your package was lost or stolen, please contact us here.