Standard shipping is free. The cost for express shipping will be calculated and displayed at checkout.
You can track your order with the tracking information provided in your shipment notification e-mail here.
Orders are processed pending item availability and payment approval.
During high volume periods, product availability may be subject to change while your order is being processed.
Most orders placed Monday through Friday will be processed and shipped within 1-2 business days.
Orders placed on Friday or over the weekend will start processing on Monday and ship within 1-2 business days.
Duties & taxes
For applicable countries, any applicable duties or import taxes will be collected at checkout (DDP).
Changing shipping address / updating orders
Please contact us here and we will do our best to change or update your order before it is shipped.
Lost or stolen packages
If you believe that your package was lost or stolen, please contact us here.