Política de envío

Shipping times & methods

North America
🇺🇸 United States (DHL Express): 3-5 days
🇺🇸 United States (Standard, USPS): 6-10 days
🇨🇦 Canada (DHL Express): 3-5 days
🇨🇦 Canada (Standard, Canada Post): 5-7 days

Oceania
🇦🇺 Australia (DHL Express): 2-6 days
🇦🇺 Australia (Standard, Aramex): 9-16 days
🇳🇿 New Zealand (DHL Express): 6-8 days
🇳🇿 New Zealand (Standard, Aramex): 8-13 days

Europe
🇬🇧 United Kingdom (DHL Express): 3-5 days
🇬🇧 United Kingdom (Standard, Hermes): 7-10 days
🇮🇪 Ireland (Standard, Hermes): 11-13 days
🇩🇪 Germany (Standard, Hermes): 5-7 days
🇨🇭 Switzerland (Standard, Asendia): 11-14 days
🇦🇹 Austria (Standard, DPD): 6-9 days
🇫🇷 France (Standard): 9-11 days
🇱🇺 Luxembourg (Standard): 10-13 days
🇪🇸 Spain (Standard): 6-7 days
🇮🇹 Italy (Standard, Italian Post): 10-12 days
🇳🇱 Netherlands (Standard, DHL): 5-8 days
🇧🇪 Belgium (Standard, GLS): 8-10 days
🇸🇪 Sweden (Standard): 8-10 days
🇳🇴 Norway (Standard): 12-14 days
🇩🇰 Denmark (Standard): 7-9 days
🇫🇮 Finland (Standard): 8-10 days

* Shipping times are averages based on the last 8493 shipments delivered. They are calculated from the day of dispatch to the day of delivery. Please note that delays may occur in individual cases.

Shipment tracking

Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information. You can track your package here.

Your order may arrive in several shipments. You will receive a separate e-mail notification for each shipment.

Shipping costs, duties & taxes

We are able to ship DDP (Delivery Duty Paid) on all orders. The total shipping price including duties & taxes will be displayed during checkout.

Changing shipping address

Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.

Processing times

Orders are processed pending item availability and payment approval. During high volume periods, product availability may be subject to change while your order is being processed.

Most orders placed Monday through Friday will be processed and shipped within 1-2 business days.

Orders placed on Friday or over the weekend will start processing on Monday and ship within 1-2 business days.

Lost or stolen packages

If you believe that your package was lost or stolen, please contact us.